Effective Date: 31st March 2025

Samba Aesthetics ("we," "us," "our") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, book treatments, or contact us for services.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Details – Name, date of birth, contact details (phone number, email address, address).

• Medical Information – Medical history, allergies, previous aesthetic treatments, and any relevant health conditions required for safe treatment.

• Payment Information – Transaction details when purchasing services (handled securely by our payment providers).

• Website Usage Data – Information about your visits to our website, such as IP address, browser type, and interactions.

• Marketing Preferences – If you opt into marketing communications, we may store your preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide treatments and services safely and effectively.

• To process bookings and payments for consultations, treatments, and training courses.

• To maintain accurate medical records in compliance with industry regulations.

• To send appointment reminders and updates regarding your treatments.

• To improve our services based on feedback and interactions.

• To comply with legal and regulatory obligations.

• To send promotional offers and updates (only if you have opted in to receive them).

3. How We Store & Protect Your Data

We take data security seriously and implement appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

• Medical and treatment records are stored securely in compliance with industry regulations.

• Payment details are processed via secure, third-party payment providers.

• Access to your data is restricted to authorised personnel only.

4. Sharing Your Information

We do not sell or share your personal data with third parties except:

• When required by law (e.g., regulatory bodies, law enforcement).

• With medical professionals if necessary for your safety during treatment.

• With service providers that assist with business operations (e.g., booking systems, email providers), ensuring they comply with data protection laws.

5. Your Rights Under Data Protection Laws

You have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate or incomplete information.

• Request deletion of your data where legally permissible.

• Withdraw consent for marketing communications at any time.

• Object to or restrict processing of your personal data.

To exercise your rights, please contact us at sambaaesthetics@outlook.com.

6. Data Retention

• We retain medical records and treatment history for at least 7 years, in line with industry guidelines.

• Marketing data will be kept until you opt out.

• Financial records are retained in compliance with tax regulations.

7. Cookies & Website Tracking

Our website may use cookies to enhance user experience and collect analytical data. You can modify cookie settings in your browser at any time.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal changes or improvements in our data practices. Please review this page regularly for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Samba Aesthetics
Owner: Angerine Samba
Email: sambaaesthetics@outlook.com